FAQ

Where do you ship to?

Where does Tigris ship to?

Tigris ships worldwide to most countries across North America, South America, Europe, Asia, Africa, and Oceania.

Which countries do you ship to?

We commonly ship to the United States, Canada, the UK, EU countries, Australia, New Zealand, and many destinations throughout Asia, South America, and Africa. If your country is available at checkout, we can ship to you.

Are there any shipping restrictions?

A small number of regions may be unavailable due to carrier or regulatory limitations. Availability is always shown during checkout.

Will I pay customs or import fees?

International orders may be subject to customs duties or taxes depending on your country. These fees are the customer’s responsibility.

How long does shipping take?

Shipping times vary by destination and will be displayed at checkout.

Is the store active?

Is the Tigris store active?

Yes. The Tigris store is always active and open 24/7 for browsing and orders.

Can I place an order at any time?

Absolutely. Orders can be placed at any time, day or night, from anywhere in the world.

Do you ever close the store?

No. Our online store does not close. While product availability or processing times may vary occasionally, Tigris remains open and operational at all times.

What if something changes?

Any important updates regarding products, shipping, or service will always be communicated clearly on our website.

What size should i buy?

What size should I buy?

Each Tigris product includes detailed sizing information in the product description to help you choose the best fit.

Where can I find the size chart?

Size charts and fit details are listed directly on each product page, just below the product details.

What if I’m between sizes?

If you’re between sizes, we recommend reviewing the measurements in the product description and choosing based on your preferred fit (regular or relaxed).

Still unsure?

If you’re unsure about sizing, feel free to contact us before ordering and we’ll be happy to help.

Is payment safe?

Are payments on Tigris safe?

Yes. All payments on Tigris are 100% secure and protected using industry-standard encryption and security protocols.

How is my payment information protected?

We use trusted, secure payment gateways that encrypt your data and never store your full payment details on our servers.

What payment methods do you accept?

Available payment methods are shown at checkout and may include major credit/debit cards and other secure options.

Is my personal information safe?

Yes. Your personal and payment information is handled securely and in accordance with strict privacy and security standards.